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Award-Winning Icelandic PAC Harpa Levels Up Communications With Clear-Com 6/27/2023
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Located in the heart of Reykjav k, Harpa is a multi-venue, multi-purpose facility, home to the Iceland Symphony Orchestra, Icelandic Opera, and Reykjav k Big Band. It has won numerous awards for architecture and its role as a concert hall and conference center since it opened in 2011. The venue is as much a work of art as a technological landmark, featuring communications powered by Clear-Com and state-of-the-art acoustic technology utilized in performances ranging from world-famous bands and soloists to dance groups and theater companies.
Harpa features four primary performance venues ranging in capacity from approximately 200-1,800 people (a symphonic concert hall, recital hall, dividable black box conference hall, and a small theatre) and numerous smaller multi-use spaces. The sprawling complex was initially equipped with a Clear-Com Encore Analog Partyline (PL) system and Eclipse HX Matrix system, which has since been augmented with V-Series Iris Keypanels, FreeSpeak II Wireless intercom, E-IPA IP capabilities, and the Agent-IC Mobile App. The recent integration between Clear-Com's intercom and QSC's Q-Sys amplifier platform, however, has provided a substantially higher level of functionality and integration between the venue's paging, intercom, and house audio systems.
During the COVID-19 pandemic, Harpa began shifting its infrastructure to Dante interfaces to address the increasing demand for virtual and streamed events, for which their Clear-Com intercom system and ability to integrate it closely with platforms like Zoom were critical. But their ultimate goal was to tighten integration between paging and intercom systems to allow immediate and easy access, selection, and playback of pre-recorded announcements, music, and other assets (including safety/security messages) in each of, or any combination of, Harpa's approximately 33-36 paging zones.
When Harpa staff began considering this project, they were initially uncertain of the best way forward, explains Andri Gu mundsson, Harpa's Technical Director Events and Technical Management. So, they began by working with Clear-Com and discussing ways to create an advanced programming system to interface between Clear-Com and Q-Sys and include Dante connectivity. For example, Andri wanted the stage manager to be able to run paging messages and announcements straight from the intercom panels.
The upgrade project also addressed some issues dating back to the venue's in-house paging systems owing to an early decision to merge Harpa's evacuation and announcement systems, as well as intermittent problems with the pre-existing AMX management in some rooms and the previous a
