AI agents are poised to transform productivity for the world's billion knowledge workers with knowledge robots that can accomplish a variety of tasks. To develop AI agents, enterprises need to address critical concerns like trust, safety, security and compliance.
New NVIDIA NIM microservices for AI guardrails - part of the NVIDIA NeMo Guardrails collection of software tools - are portable, optimized inference microservices that help companies improve the safety, precision and scalability of their generative AI applications.
Central to the orchestration of the microservices is NeMo Guardrails, part of the NVIDIA NeMo platform for curating, customizing and guardrailing AI. NeMo Guardrails helps developers integrate and manage AI guardrails in large language model (LLM) applications. Industry leaders Amdocs, Cerence AI and Lowe's are among those using NeMo Guardrails to safeguard AI applications.
Developers can use the NIM microservices to build more secure, trustworthy AI agents that provide safe, appropriate responses within context-specific guidelines and are bolstered against jailbreak attempts. Deployed in customer service across industries like automotive, finance, healthcare, manufacturing and retail, the agents can boost customer satisfaction and trust.
One of the new microservices, built for moderating content safety, was trained using the Aegis Content Safety Dataset - one of the highest-quality, human-annotated data sources in its category. Curated and owned by NVIDIA, the dataset is publicly available on Hugging Face and includes over 35,000 human-annotated data samples flagged for AI safety and jailbreak attempts to bypass system restrictions.
NVIDIA NeMo Guardrails Keeps AI Agents on Track
AI is rapidly boosting productivity for a broad range of business processes. In customer service, it's helping resolve customer issues up to 40% faster. However, scaling AI for customer service and other AI agents requires secure models that prevent harmful or inappropriate outputs and ensure the AI application behaves within defined parameters.
NVIDIA has introduced three new NIM microservices for NeMo Guardrails that help AI agents operate at scale while maintaining controlled behavior:
Content safety NIM microservice that safeguards AI against generating biased or harmful outputs, ensuring responses align with ethical standards.
Topic control NIM microservice that keeps conversations focused on approved topics, avoiding digression or inappropriate content.
Jailbreak detection NIM microservice that adds protection against jailbreak attempts, helping maintain AI integrity in adversarial scenarios.
By applying multiple lightweight, specialized models as guardrails, developers can cover gaps that may occur when only more general global policies and protections exist - as a one-size-fits-all approach doesn't properly secure and control complex agentic AI workflows.
Small language models, like those in the NeMo Guardrails collection, offer lower latency and are designed to run efficiently, even in resource-constrained or distributed environments. This makes them ideal for scaling AI applications in industries such as healthcare, automotive and manufacturing, in locations like hospitals or warehouses.
Industry Leaders and Partners Safeguard AI With NeMo Guardrails
NeMo Guardrails, available to the open-source community, helps developers orchestrate multiple AI software policies - called rails - to enhance LLM application security and control. It works with NVIDIA NIM microservices to offer a robust framework for building AI systems that can be deployed at scale without compromising on safety or performance.
Amdocs, a leading global provider of software and services to communications and media companies, is harnessing NeMo Guardrails to enhance AI-driven customer interactions by delivering safer, more accurate and contextually appropriate responses.
Technologies like NeMo Guardrails are essential for safeguarding generative AI applications, helping make sure they operate securely and ethically, said Anthony Goonetilleke, group president of technology and head of strategy at Amdocs. By integrating NVIDIA NeMo Guardrails into our amAIz platform, we are enhancing the platform's Trusted AI' capabilities to deliver agentic experiences that are safe, reliable and scalable. This empowers service providers to deploy AI solutions safely and with confidence, setting new standards for AI innovation and operational excellence.
Cerence AI, a company specializing in AI solutions for the automotive industry, is using NVIDIA NeMo Guardrails to help ensure its in-car assistants deliver contextually appropriate, safe interactions powered by its CaLLM family of large and small language models.
Cerence AI relies on high-performing, secure solutions from NVIDIA to power our in-car assistant technologies, said Nils Schanz, executive vice president of product and technology at Cerence AI. Using NeMo Guardrails helps us deliver trusted, context-aware solutions to our automaker customers and provide sensible, mindful and hallucination-free responses. In addition, NeMo Guardrails is customizable for our automaker customers and helps us filter harmful or unpleasant requests, securing our CaLLM family of language models from unintended or inappropriate content delivery to end users.
Lowe's, a leading home improvement retailer, is leveraging generative AI to build on the deep expertise of its store associates. By providing enhanced access to comprehensive product knowledge, these tools empower associates to answer customer questions, helping them find the right products to complete their projects and setting a new standard for retail innovation and customer satisfaction.
We're always looking for ways to help associates go above and beyond for our customers, said
Most recent headlines
22/02/2025
NEW YORK Spectrum Reach, the advertising sales business of Charter Communications, is celebrating the fifth anniversary of its nationwide small business initiat...
22/02/2025
NEW YORK A New York State court has issued a judgement ordering Nexstar Media Group to pay $26.6 million to DirecTV. The judgement came in a case where DirecTV ...
22/02/2025
Brittany Haas Awarded 2025 Eisenson Family Prize for American Roots Music An internationally renowned fiddler, Haas will engage with Berklee students during a...
21/02/2025
On February 19, 2025, Julia Herting, the Site Manager of SGL Carbon in Bonn, signed a declaration of intent, marking an important step in contributing to climat...
21/02/2025
Ken Bedingfield (President, Aerojet Rocketdyne, L3Harris) was joined by state, l...
21/02/2025
Join us at NAB this April and take the fast route to value. Discover how new functionality in BLAM, our end-to-end content supply chain platform, gives you vita...
21/02/2025
Integration Enhances Audience Measurement Capabilities for Mutual Clients Across...
21/02/2025
LAS VEGAS Wisycom has announced that it will debut its BFL2 Portable RF-over-Fiber system to the broadcast market at the 2025 NAB Show between April 5-9 at its ...
21/02/2025
IRVING, Texas Nexstar Media Group has appointed Samantha Osborne Reynolds vice president of political sales. In the new role, Osborne Reynolds is responsible fo...
21/02/2025
How to Make Street Art in Apple Motion
Simon Ubsdell February 21, 2025
0 Comments
How to create a 2D trompe l'oeil street art effect in Apple Moti...
21/02/2025
Clear Life Media Adds Blackmagic Replay For Sports Streaming
Brie Clayton February 21, 2025
0 Comments
Texas production company competes for larger pr...
21/02/2025
LOTR Cinematography: Lighting Techniques Explained
Filip Ne old February 21, 2025
0 Comments
How does lighting shape storytelling in The Lord of the R...
21/02/2025
Redshift for Cinema 4D: The Art of Anisotropic Reflections
Marc Potocnik February 21, 2025
0 Comments
Anisotropic Reflections and Radial Micro Scratch...
21/02/2025
ESPN announced Thursday night that it will no longer broadcast Major League Baseball games starting in 2026 after the network failed to agree to terms for a new...
21/02/2025
U.S. Sen. Elizabeth Warren (D-MA) has asked the U.S. Dept. of Justice to closely scrutinize Disney's acquisition of FuboTV, expressing concerns that the d...
21/02/2025
Paul Glasgow also takes on the role of sales and marketing director under strategic changes made by Marquis owners, Dan Technologies Group
By Matthew Corrigan ...
21/02/2025
The Berlusconi-owned media group owns a 29.9 per cent stake in the broadcaster
By Matthew Corrigan
Published: February 21, 2025
The Berlusconi-owned media...
21/02/2025
A new study suggests that the 50th season of Saturday Night Live is proving to be a major financial success for NBCUniversal's Peacock, generating an esti...
21/02/2025
Calrec expands its flexible production model at NAB 2025 with True Control 2.0, ...
21/02/2025
Rossetto Supermarket Ad Campaign Shot on Blackmagic PYXIS 6K
Brie Clayton February 20, 2025
0 Comments
Campaign brings dreamlike visuals to life throu...
21/02/2025
Corbel 3D and Pixel Light Effects' Leap to Simple, Fast File Transfer
Brie Clayton February 20, 2025
0 Comments
The Setting Corbel 3D, located in ...
21/02/2025
Alum TK Johnson Backs Bartees Strange for a Tiny Desk Instant Classic The drummer has been playing with Bartees since 2022, and also appeared on Jimmy Kimmel ...
21/02/2025
Telos Alliance Announces New Features for Omnia Forza FM and Forza HDS at 2025 ...
21/02/2025
2025 SVG GFX Forum Bring Together 250+ Attendees To Forge New Ideas, Discuss Fut...
21/02/2025
ESPN-MLB Rights Deal Will End After 2025 Season as Sides Mutually' Opt Out ...
21/02/2025
ESPN To Stream Alternate Broadcast of Iowa State-Houston Men's College Hoops...
21/02/2025
MLS Kickoff 2025: MLS's Ignacio Garcia Talks New Production Facility, Sunday...
21/02/2025
MLS Kickoff 2025: With Opening Weekend Ahead, NEP Group Ramps Up Production Work...
21/02/2025
Sky acquires highly anticipated suburban-thriller series starring Sarah Snook, A...
21/02/2025
Back to All News
Trailer for When Life Gives You Tangerines' Offers a Glim...
21/02/2025
Back to All News
Netflix Unveils the Premiere Date and First Look of Dome Karuk...
21/02/2025
Back to All News
The Metamorphosis Studio Hosted Aitanas Big Night
Entertainment
21 February 2025
GlobalSpain
Link copied to clipboard
Download the party ...
21/02/2025
Advanced production switcher technology supports Emirate broadcasters expansion...
21/02/2025
Today, Apple announced Apple Intelligence is coming to Apple Vision Pro in April. With Apple Intelligence for Vision Pro, users will be able to proofread, rewri...
20/02/2025
Ever since Spotify and FC Barcelona forged a first-of-its kind partnership three...
20/02/2025
As Spotify continues to roll out audiobooks to new listeners worldwide, we're committed to providing authors with tools that help them reach those listeners...
20/02/2025
The amount of broadcasters worldwide using artificial intelligence (AI) has more than doubled over the last 12 months, with 25% now employing the technology....
20/02/2025
BOSTON New England sports fans nationwide will now have a new FAST channel bringing them news, insight and live programming covering its major league and colleg...
20/02/2025
MELVILLE, N.Y. Chyron today launched its 2025 Designer of the Year Competition and said the winner will be announced live at the 2025 NAB Show, April 5-9, at th...
20/02/2025
LONDON Sports entertainment platform DAZN said the second season of NFL Game Pass on DAZN saw significant growth, with paid subscribers growing by 23% year-over...
20/02/2025
Stuart Barnes, Yospaces VP international business development, explains the importance of getting stuck in when part of the media tech industry
By Matthew Corr...
20/02/2025
Broadcast techs saw a 25% boost in their pay in 2024, according to annual survey
By Tom Butts
Published: February 20, 2025
Broadcast techs saw a 25% boost...
20/02/2025
WASHINGTON The 2025 NAB Show, April 5-9, at the Las Vegas Convention Center will mark the debut of the Business of Entertainment track developed with The Ankler...
20/02/2025
TYSONS, Va. Tegna Inc. has announced that news veteran Adrienne Roark has been named chief content officer reporting to CEO Mike Steib, effective March 31....
20/02/2025
BIRMINGHAM, Ala. Roku has further expanded its sports content with a new media rights deal with Bassmaster that will make Roku the streaming hub for Bassmaster ...
20/02/2025
WASHINGTON National Association of Broadcasters (NAB) President and CEO Curtis LeGeyt opened The Media Institute's 2025 Communications Forum series with a s...
20/02/2025
The Belonging Co., a Nashville-based church renowned for its dynamic worship experiences and multimedia-rich conferences, tapped DigitalGlue's creative.spac...
20/02/2025
Mediahuis Radio continues its expansion with the completion of a new production facility in Amsterdam. DHD RX2 and DX2 audio mixers connected to XD3 Cores form ...
20/02/2025
At NAB 2025, Calrec is introducing a suite of new interconnected products and updates aiming to help broadcasters meet a variety of challenges. With increased c...
AI agents are poised to transform productivity for the world's billion knowledge workers with knowledge robots that can accomplish a variety of tasks. To develop AI agents, enterprises need to address critical concerns like trust, safety, security and compliance.
